Welcome

Welcome to my Etsy store. I create natural cold process soap bars with the finest raw materials. Please browse my store and don't hesitate to contact me with any questions.

Payments

All major credit cards are accepted through Etsy's direct checkout and PayPal.
Etsy gift cards are also accepted.
Payment is expected within 3 days of placing your order.
I can also take money orders in which case your package will be shipped after payment is received.

Shipping

I will ship your order as soon as I can after payment is cleared, usually within 1-3 business days.

Orders of three or more bars are shipped USPS First Class or Priority Mail flat rate padded envelopes or boxes depending on the number of bars purchased. I will refund shipping charges that exceed the actual shipping cost by more than $2. Insurance is not included in the cost of shipping. Please contact me if you wish to purchase insurance and I will revise your invoice.

Your order will ship to the address you have on file with Etsy. Please make sure it is up to date.

Refunds

I would like you to love my soaps as much as I do. But if for any reason you are unhappy with your order please contact me as soon as possible and I will do everything I can to make it right. Due to the personal nature of my products I can only accept returns and refund the cost of unused items minus the shipping charge.

I cannot be liable for lost or damaged shipments due to postal service negligence and I can't refund product or shipping cost due to loss or damage beyond my control. However, I strive for 100% customer satisfaction, and stand behind my products. Please, if there are any issues, do not hesitate to contact me! I love hearing your feedback and am willing to work with you to solve the issue.

Additional

All my soaps are hand crafted in small batches and cut individually so please allow for variations in appearance and/or size.

I strive to formulate all my soap recipes to be very mild and safe for everyone, but some individuals may still have adverse reactions to certain plants or other ingredients. If any such reaction may occur, please discontinue use and consult your physician.

The use of my products is not intended to replace the recommendations of your healthcare provider. My soaps are not intended for the treatment, cure or prevention of any condition or disease.

My products are for external use only.

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